Dennis Packe, Harley-Davidson dealership, decided to send a letter to a soldier’s wife knowing how hard must it be for her, but he never thought that it will go viral. The letter that came from the bottom of his soul, touched thousands of hearts around the world.
Prior to being deployed overseas, Christopher Walters rented a space to store his motorcycle at Reiman’s Harley-Davidson. While being away, his struggling wife Jamie didn’t manage to cover the expenses for renting the space, having two kids as a priority. The responsibilities that followed once her husband was deployed overwhelmed Jamie.
Being alone with two children to feed and look after, Jamie fell behind on the Harley-Davidson payments. Once she was able to gather the money to cover the expenses, she sent a long apology to the company. And that’s when Dennis Packee stepped in.
When Dennis found out about the reasons why Jamie was so long over due, he refused to take the money.
“You send that money back to her.”
He told his office employee.
Dennis almost took part in the Vietnam War, but after the medical examination, he was discharged and understood exactly how much sacrifice these families make.
Not only he couldn’t allow himself to accept the money, but it was also against a policy Dennis instituted more than 18 years ago. When he sent the money back to Jamie, he explained everything in the touching letter along with explaining the dealership policy.
“Enclosed, you will find the check you mailed to us regarding the account of Christopher.”
“It is the policy of Reiman’s Harley-Davidson to waive storage fees for our active duty service members who are deployed. It is our honor to keep your bike safe and secure while you provide us with our freedoms.”
When Jamie posted the humble letter online, it went viral and even random people started thanking him.
“It was impossible to answer them all. I got to thinking, this is America and people DO care. They care about their soldiers and they’re expressing that”
“America is still America. I was a little worried about how our country was going, and to see people step forward in this way, it’s just enlightened me. A small effort like this, and look where it’s gone. Maybe more will do the same thing.”
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